Drug safety · electronic intake

Email is a bad place to start an adverse-event case.

AE Connect is customizable electronic intake plus AI triage. It can feed the safety database you already run, or it can be the safety database for the full ICSR and the E2B(R3) file. A reviewer accepts or overrides the draft.

Start a 14-day trial Book a demo

Name, a company email, and a company name request a 14-day sandbox with unlimited cases. We set up the account. The company name becomes the Organization. How intake works.

AE, SAE, and SUSAR triage

The draft calls out seriousness and expectedness so a qualified reviewer can decide what is an SAE or a SUSAR. The call stays with the reviewer.

E2B(R3) export

The case is a full ICSR: coding, causality, expectedness, timeline, and an E2B(R3) file. Feed the safety database you already run, or keep the file in AE Connect. See the submission checklist and the E2B(R3) guide.

Human sign-off

Files are read in the browser. Only the extracted text is assessed. You keep the audit trail of what the draft said and what you accepted.

PV case intake, without standing up a safety database first

01

Bring the source

The intake form is the case screen. Paste the narrative or choose a PDF, Word file, email, text file, or image. Scanned pages can be read with OCR in the browser, and that engine loads only after you choose a file.

02

Read the draft

You get a structured adverse event assessment: seriousness, a suggested MedDRA term, WHO-UMC causality, expectedness, and a reporting clock. Each field has a short reason.

03

Review, then file the case

Accept or override the draft. Send the case into the safety database you already run, or keep the ICSR and the E2B(R3) file in AE Connect.

Argus, Safety One, and Veeva Vault Safety

AE Connect can feed Oracle Argus, ArisGlobal LifeSphere, Veeva Vault Safety, or another safety database. It can also be the safety database for the full ICSR and the E2B(R3) file. A reviewer accepts or overrides the draft.

The tables are Argus, LifeSphere, and Vault Safety. The inbox those cases still arrive in is described in the drug safety inbox.

A product quality complaint that describes an adverse event can go through the same intake. PQC reporting as a quality system — complaints, batches, returns — is a different job. Aggregate reports, including the IND annual report and a DSUR, are not produced here. The first-IND PV plan note covers the company core data sheet, expectedness, and those aggregate duties.

Pricing

Sandbox

14 days

Name, a company email, and a company name request a 14-day sandbox. We set up the account. The company name becomes the Organization. Unlimited cases. Electronic intake, customization, AI triage, and E2B(R3) export.

Annual

From $36,000

Starter, Growth, and Scale. Customized intake, and a path that feeds your safety database or uses AE Connect for the ICSR. See pricing.

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Questions teams ask

Does AE Connect integrate the case with a safety database?

Yes. AE Connect can feed any safety database, including Oracle Argus, ArisGlobal LifeSphere, and Veeva Vault Safety. It can also be the safety database for the full ICSR and the E2B(R3) file. A reviewer accepts or overrides the draft.

How does PV case intake work?

Open the workspace, paste a narrative or choose a PDF, Word, text, email, or image file. Parsing happens in your browser. You review the draft field by field. The intake form is the case screen, not a separate patient portal.

Does it handle AE, SAE, and SUSAR cases?

You can process those narratives. The draft flags seriousness and expectedness, which a qualified person uses when deciding whether a case is an SAE or a SUSAR. The software does not make that regulatory call.

Can I use it for PQC reporting?

If a product quality complaint includes an adverse event, you can paste that narrative into the same intake. AE Connect is not a complaint-handling system or a QMS.

Does AE Connect replace Oracle Argus, ArisGlobal, or Veeva Vault Safety?

It can feed those safety databases, or it can be the safety database for the full ICSR and the E2B(R3) file. See Argus, LifeSphere, and Vault Safety.

Does it maintain the company core data sheet or write aggregate reports?

No. Expectedness in the draft is a suggestion to check against the current company core data sheet or Investigator's Brochure. Aggregate reports, including the IND annual report and DSUR, stay with your safety process.

What does it cost?

Name, a company email, and a company name request a 14-day sandbox trial with unlimited cases. We set up the account. The company name becomes the Organization. The sandbox covers electronic intake, form customization, AI triage, and E2B(R3) export. Annual subscriptions are Starter at $36,000, Growth at $72,000, and Scale at $120,000 per year.

From the notebook